Skip to main content

Your Cart

Your cart is currently empty.
Click here to continue shopping.
Get free shipping when you spend $35 or more using promo code FREESHIP

FAQ

Availability

Can I purchase Udderly Smooth® in store?
You can look out for Udderly Smooth® Original Daily Moisturizing Cream at retailers like Walgreens, CVS, Rite Aid and Ace Hardware near you. Our products are also conveniently available here on our site and on Amazon so you can shop from the comfort of your home as well.
Where can I purchase new Just Pick’d?
New Udderly Smooth® Just Pick’d is available exclusively on our site here and on Amazon. You can conveniently shop Just Pick’d 4oz variety pack of all 3 scents, Rose, Citrus and Aloe Cucumber, as well as 8oz tube twin packs.

Products

What are the key differences between the Body Cream and Extra Care?
Our original Udderly Smooth® body cream is perfect for normal to dry skin, offering ultra-hydration for 24 hours. Our Extra Care products are enriched with Urea, which helps remove dead skin cells and hydrate especially rough, dry, irritated skin.
What is the difference between new Just Pick’d and existing Udderly Smooth® products?
Like all Udderly Smooth® products, Just Pick’d offers 24-hour moisturization in a non-greasy, fast-absorbing formula, but each Just Pick’d scent has unique ingredients with added benefits like Rose with multivitamins to nourish the skin, Aloe Cucumber with aloe extract that soothes and Citrus with shea butter for added hydration.

Application

Is Udderly Smooth® safe to use on my face?
Our products are safe for the whole family to use, from head to toe. Like any other external skincare products, avoid getting Udderly Smooth® in your eyes.
Are Udderly Smooth® products safe for kids?
Our products are safe for all ages. Developed by a registered pharmacist, our products are made with superior ingredients, making them a better choice for all skin types and safe for the entire family.

Skin Concerns

Is it okay to use if I have eczema?
Udderly Smooth® products are made with high-quality ingredients that help soothe damaged skin and are suitable for most skin types. They are safe to use on cracked skin and may help reduce itchy dryness. However, you should check with your doctor before use if you have any active skin conditions or concerns.
Are the fragrances in Just Pick’d amenable to sensitive skin?
All Udderly Smooth products including the new Just Pick’d line are suitable for most skin types including sensitive skin. We were intentional with the levels of fragrance in development to minimize potential irritation. However, if you have sensitive skin, we recommend trying the product on a small skin sample first. Should any skin irritations arise, immediately discontinue use and consult with your doctor, as needed.

Ingredients

Were these products tested on animals? Do they contain animal by-products?
Udderly Smooth® does not engage in animal testing or contract others for animal testing for any of our products.
Are the ingredients ethically sourced?
Udderly Smooth® is committed to ethical business practices, including ongoing sustainability efforts to reduce its environmental impact and promote a healthier future for generations to come.

Brand

What are the origins of the name, Udderly Smooth®?
Our family-owned and operated business is rooted in farm-work. Udderly Smooth® was originally developed to keep the udders of dairy cows hydrated and prevent chapping. We knew that our pharmacist-formulated, moisture-rich cream would help families keep their skin soft and smooth, just as it had our “extended” family. And for over 40 years, we’ve enjoyed doing just that.
Are these products manufactured in the U.S.?
Yes. Udderly Smooth® was created in 1978, by William Kennedy, Sr., a pharmacist. His family continues his legacy with all Udderly Smooth® products made and manufactured in the USA still today. Materials, packaging, labels and components are also sourced domestically.

Packaging

Are your products recyclable?
Yes. Once you’ve used your favorite Udderly Smooth® product down to its last ounce, follow any local guidelines for recycling our containers and then promptly reorder to keep your skin feeling smooth, soft and soothed.
Does the product expire?
All our products are labeled with an expiration date, which is typically about 3 years for the best results.
Why does the packaging I received look different?
We’re currently undergoing a packaging refresh and during this transition you may receive our original or new packaging until its officially rolled out at all distribution centers across the U.S. While the packaging may look different, the product is just the same.

Healthcare Professionals

Can I secure clinic samples?
If you are an oncology nurse, clinic or diabetes educator that would like patient samples, please complete the sample request information on the website. If you need more, contact us, we do not send them out without your approval. If you do not have the key word, please contact us.